When you book an appointment, it is REQUIRED that you place a VALID credit or debit card to be SAVED on file in case of last minute cancellations or no shows. If you refuse to save your card on file, AK Aesthetics reserves the right to cancel your appointment. Deposits are NON-REFUNDABLE and go towards the total of your service.
If you are late, you will have a 10 minute grace period. After the grace period, a $25 LATE FEE will be added to your total. After 15 minutes, your appointment will be cancelled. If you are able to reschedule within 7 days, there will be a $25 fee applied. If not, you will be charged 50% of your remaining total.
If you need to reschedule your appointment, please do so at least 24 hours before your appointment. You are allowed to reschedule your appointment ONE TIME before you will be required to make a new appointment and send another deposit.
Sometimes life happens and things may change! At AK Aesthetics, we enforce a strict but reasonable policy. Unavoidable events do occur from time to time, however, AK Aesthetics RESERVES THE RIGHT to enforce our cancellation policy at our desecration. If you need to cancel your appointment, please do so 24 hours before your appointment to avoid our 50% cancellation fee.
During this difficult time, we ask that all clients come to their appointments with masks on and take their shoes off at the door. If you do not have a mask, one will be provided for an additional $5. Refusal to wear a mask will result in your appointment being cancelled and you will be charged 50% of your service.